Shipping policy

Shipping and Payment Terms

1. Shipping Information

We ship worldwide. Shipping costs will be displayed during checkout and are based on the delivery address and the weight of the order.

• Delivery Time: The delivery time is typically [3-14] business days unless otherwise specified. Please note that unforeseen delays may occur, especially during holidays or due to high demand.

• Shipping Providers: We work with various shipping providers to ensure your order arrives quickly and reliably.

• Order Tracking: Once your order has shipped, you will receive a confirmation email with a tracking number, allowing you to track your delivery.

2. Payment Terms

We accept the following payment methods:

• Credit Card: Visa, MasterCard, American Express
• PayPal
• Apple Pay
• Google Pay
• Shop Pay
• Twint

Credit Card Payment: Your credit card details are processed securely. We do not store any credit card information.

PayPal Payment: If you choose PayPal, you will be redirected to PayPal to complete the payment.

Apple Pay and Google Pay: These payment methods allow you to make fast and secure payments through your mobile devices.

Twint Payment: With Twint, you can pay quickly and easily via the app. Choose Twint as your payment method and follow the instructions.

3. Returns and Right of Withdrawal

Please note that our imprint address is not a return address. Returns can only be made upon request. You have the right to cancel your order within 14 days without providing a reason. The period begins on the day you or a third party named by you receives the goods.

Please contact us to arrange the return. The goods must be returned unused and in the original packaging.

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